Retaining Social Media Communications

Over the past few years social media has become a large part of a real estate licensee’s business.  In response to this, the Bureau of Real Estate has issued a bulletin requiring that all communications related to licensed activity be kept in a licensee’s file for the entire three-year retention period.  This includes all text messages, tweets, Facebook posts, and the like.  Although this is very different from the vast majority of licensees’ general practices, licensees are advised to print all such communications and include them in the appropriate file.  While this may seem cumbersome and unnecessary, the BRE notes that these types of communication often hold the key to proving whether a licensee made a required disclosure.  Please contact one of our offices if you would like more information regarding this new rule.

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